At GLAASH, we work hard to get your glow to your doorstep safely, swiftly, and with love. Here's everything you need to know about our shipping process.
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Last updated: June 2025
1. Where Do You Ship?
2. Processing/Delivery Time
3. Shipping Charges
4. Tracking Your Order
5. What If My Parcel Arrives Damaged?
6. Missed Deliveries
7. Need Help?
1. Where Do You Ship?
Nationwide delivery available across all cities in Pakistan
Shipped via trusted and reliable courier partners
Fast, secure, and trackable service
International shipping coming soon — follow us on Instagram for updates!
2. Processing/Delivery Time
Orders are processed within 1–2 working days (excluding Sundays and public holidays)
Orders placed after 6 PM are processed on the next business day
You’ll receive a confirmation email once your order is packed and ready to ship
Delivery to major cities (Karachi, Lahore, Islamabad): 2–4 working days
Delivery to other cities and remote areas: 3–6 working days
Delivery may be delayed due to weather conditions, sale seasons, or courier issues
We’ll always keep you informed of any delivery updates
3. Shipping Charges
Standard Shipping:PKR199 flat rate on all orders
Free Shipping: Available on orders above PKR 3,000
Shipping charges are automatically calculated at checkout
4. Tracking Your Order
Once your order is shipped, a tracking link will be sent via SMS and email
You can track your order in real-time using the provided link
Need help tracking? Message us anytime on WhatsApp: +92-XXX-XXXXXXX
5. What If My Parcel Arrives Damaged?
We carefully pack every order to ensure it reaches you in perfect condition
If you receive a damaged, leaked, or incorrect item, please report it within 48 hours
Make sure to include an unboxing video and photos for us to arrange a replacement or refund, if applicable
6. Missed Deliveries
If you're unavailable during delivery, the courier will typically make a second attempt
If the second attempt is also unsuccessful, the order will be returned to us
Re-delivery will require payment of a new shipping fee
7. Need Help?
Our customer support team is here to help you with any shipping queries:
